Everything You Need to Run a Modern Fleet
From booking to check-out, HireHelm handles every step of the customer journey. Here's what's included in every plan.
Fleet Management
Keep your entire fleet organized in one place. Track craft status, maintenance schedules, and availability at a glance.
- Add unlimited craft types - boats, kayaks, SUPs, pedalos
- Set individual pricing and booking rules per craft
- Track maintenance and service history
- Real-time availability across your whole fleet
Fleet Overview
6 craft · 4 available
River Runner 12
Explorer Kayak
Sunset SUP
Narrow Dream
Family Pedalo
Rapids Canoe
Verified Reviews
Turn every hire into trust. After each completed booking, HireHelm invites a review tied to a real, paid hire — so the reviews on your listing are verified, not anonymous.
- Automatic review requests after each hire
- Reviews tied to a real, paid booking — verified
- Builds trust that generic review sites can't match
- Part of the Towpath verified-review network
Customers
6 total · 2 new this week
Sarah Thompson
Last: 14 Jul 2026
James Wilson
Last: 14 Jul 2026
Emily Chen
Last: 10 Jul 2026
Mark Davies
Last: 15 Jul 2026
Lisa Johnson
Last: 12 Jul 2026
Tom Bradley
Last: 16 Jul 2026
Online Booking
Beautiful, branded booking widgets that work on any device. Let customers book 24/7 while you sleep.
- Embeddable widget for your website
- Mobile-optimized booking experience
- Automatic confirmation emails
- Buffer times between bookings
Choose your craft
Digital Waivers
Collect legally-binding signatures before customers arrive. No more clipboards, no more lost paperwork.
- Customizable waiver templates
- Pre-arrival email reminders
- Secure digital signature capture
- Automatic PDF generation and storage
Waiver Dashboard
4 signed · 2 pending · 1 expired
Sarah Thompson
River Runner 12
14 Jul 09:30
Pre-arrival
James Wilson
Explorer Kayak ×2
14 Jul 10:00
Pre-arrival
Emily Chen
Sunset SUP
14 Jul 11:00
Email sent
Mark Davies
Narrow Dream
15 Jul 09:00
On-site
Lisa Johnson
Family Pedalo
15 Jul 14:00
Needs resend
Tom Bradley
Rapids Canoe ×2
16 Jul 10:00
Email sent
ID Verification
Verify customer identities and licenses before they arrive. Reduce risk and streamline check-in.
- Upload and store ID documents
- License verification for motorized craft
- Age verification for rentals
- GDPR-compliant data handling
ID Verification
3 verified · 1 reviewing · 1 awaiting
Drop ID document or click to upload
Driving licence, passport, or boat licence · Max 5MB
Sarah Thompson
Driving Licence
14 Jul 08:45
James Wilson
Passport
14 Jul 09:12
Emily Chen
Driving Licence
14 Jul 10:30
Mark Davies
Boat Licence
15 Jul 08:00
Lisa Johnson
Pending Upload
—
Payment Processing
Take deposits, full payments, and security bonds seamlessly. Integrated with major payment providers.
- Stripe and PayPal integration
- Automatic deposit collection
- Security bond handling
- Refund management
Payments
This week · £403.00 collected
Collected
£403.00
+12%
Pending
£12.00
1 payment
Refunds
£18.00
1 refund
Sarah Thompson
Full payment
£90.00
Stripe
James Wilson
Deposit
£30.00
Stripe
Emily Chen
Full payment
£12.00
Awaiting
Mark Davies
Full payment
£255.00
Stripe
Lisa Johnson
Full payment
£18.00
Refunded
Tom Bradley
Deposit
£28.00
Stripe
Availability Calendar
Visual calendar showing exactly what's booked, what's free, and what needs attention.
- Drag-and-drop booking management
- Color-coded by status
- Multi-location support
- Block dates for maintenance
Week of 14 July 2026
12 bookings · £1,240 revenue
Customer Management
Build lasting relationships with a complete view of every customer's history.
- Customer profiles with booking history
- Marketing preferences and opt-ins
- Notes and special requirements
- Repeat customer recognition
Customers
6 total · 2 new this week
Sarah Thompson
Last: 14 Jul 2026
James Wilson
Last: 14 Jul 2026
Emily Chen
Last: 10 Jul 2026
Mark Davies
Last: 15 Jul 2026
Lisa Johnson
Last: 12 Jul 2026
Tom Bradley
Last: 16 Jul 2026
Reporting & Analytics
Understand your business with clear, actionable insights. Know what's working and what isn't.
- Revenue by craft, date, or location
- Booking trends and forecasting
- Popular time slots and peak periods
- Customer acquisition insights
Weekly Report
14–20 July 2026
Revenue
£4,280
+18%
Bookings
142
+12%
Avg. Value
£30.14
+5%
Utilisation
78%
-3%
Daily Revenue
Most Popular Craft
Questions
Frequently asked questions
What's included in HireHelm?+
Every plan includes the online booking widget, digital safety waivers, ID checks, fleet and availability management, card payments, customer records and reporting. No features are locked behind add-ons.
Do I need technical skills to set it up?+
No. We help you get set up, and the booking widget drops into your existing website. Day-to-day, it's a simple dashboard your whole team can use from a phone or laptop.
Can customers book on my own website?+
Yes. The booking widget shows live availability and takes payment on your own site, so you keep the customer relationship and the margin instead of paying commission to a marketplace.
How do digital waivers work?+
Customers sign a craft-specific waiver on their phone before they arrive, stored against the booking. No more wet paper forms or chasing signatures at the water's edge.
Does HireHelm handle payments and deposits?+
Yes — take deposits at booking, collect balances before arrival and hold security bonds, with refunds handled from the dashboard. Card payments are powered by Stripe.
Can I manage more than one craft type or location?+
Yes. Run kayaks, SUPs, narrowboats, motorboats and more across multiple bases in one account, each with its own hire model, pricing and waivers.