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    Terms of Service

    Last updated: February 2026

    1. About These Terms

    These terms of service ("Terms") govern your use of the HireHelm website and platform, operated by Towpath Digital Limited (trading as Towpath Digital). By accessing or using our services, you agree to be bound by these Terms.

    2. Our Services

    HireHelm provides fleet management software for boat hire operators, including online booking, digital waivers, payment processing, and fleet tracking tools. Access to certain features may require a paid subscription.

    3. Account Responsibilities

    If you create an account with us, you are responsible for:

    • Maintaining the security of your account credentials
    • All activity that occurs under your account
    • Ensuring the information you provide is accurate and up to date

    4. Acceptable Use

    You agree not to use our services to:

    • Violate any applicable laws or regulations
    • Infringe on the rights of others
    • Transmit harmful, offensive, or misleading content
    • Attempt to gain unauthorised access to our systems

    5. Payments and Billing

    Subscription fees are billed monthly in advance. Prices are in GBP and exclusive of VAT where applicable. We reserve the right to change pricing with 30 days' notice. You may cancel your subscription at any time, with access continuing until the end of your current billing period.

    6. Limitation of Liability

    To the fullest extent permitted by law, HireHelm and Towpath Digital Limited shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

    7. Intellectual Property

    All content, trademarks, and intellectual property on the HireHelm website and platform are owned by Towpath Digital Limited. You may not reproduce, distribute, or create derivative works without our prior written consent.

    8. Termination

    We reserve the right to suspend or terminate your access to our services if you breach these Terms. Upon termination, your right to use the platform ceases immediately, though we will make your data available for export for a reasonable period.

    9. Governing Law

    These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

    10. Contact

    If you have questions about these Terms, please contact us at [email protected].